Salesmanago

SALESmanago Marketing Automation Anti-spam policy

Creating an account in the System and accepting the Terms of use is considered to consent to the rules of Anti-spam policy.

Definition of Spam

The term „Spam” refers to unwanted e-mail containing commercial information sent to the specified recipient, which was not solicited by him or did not agree to receive it. It is known as:

  • UCE – unsolicited commercial e-mail
  • UBE – unsolicited bulk e-mail

Policies

  1. Every User of the System agrees that it is strictly forbidden to send spam using SALESmanago Marketing Automation.
  2. Every User of the System agrees to send e-mails only to verified contacts that have given permission to receive messages and in particular disclosed their e-mail address.
  3. Each message sent from the system must contain:
    • Name and address in message header ‚from’
    • Real ‚reply-to’ address
    • Footer that contains the data of the sender
  4. The content of e-mail must be consistent with the law and accepted principles of morality.
  5. Each message sent from the System must contain correctly described, highly visible and active link that allows addressee resign from receiving e-mail.
  6. If the addressee resigned from receiving e-mail it is not allowed to change that status without addressee approval.
  7. Each User of the System undertakes to comply with the law including polish law regarding to personal data protection and electronic services.

Sanctions

  1. Owner of the System reserves the right to terminate the agreement for use of the System in case of the User’s non-compliance with the principles set out in the Anti-spam policy and after finding that the User did not response for given warning.
  2. Owner of the System reserves the right to immediate account lockout and block ongoing shipments of e-mails if it finds that the User sent an e-mail to spamtrap, which are addresses or domains detecting cases of sending messages without the required approvals.
  3. Owner of the System reserves the right to block User’s account if it finds that in result of the shipment of e-mails one of the IP SALESmanago Marketing Automation addresses is added to the blacklist (RBL) conducted by an external entity in order to block spam senders.
  4. In the event of a complaint of an end user about receiving an unsolicited e-mail or an e-mail with unwanted content, Owner of the System reserves the right to block User’s account or/and block ongoing shipments of e-mails.
  5. In the case of the blocking or multiple blocking of User’s account due to breach of the Anti-spam policy the Owner of the System reserves the right to block User account or/and block ongoing shipments of e-mails without giving a reason.

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