Category: 'Customer Success'

Stepping Into Success: Converse’s Journey to Enhanced Customer Engagement
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February 25, 2025

Stepping Into Success: Converse’s Journey to Enhanced Customer Engagement

In today's fast-paced eCommerce landscape, achieving exceptional marketing ROI might seem like chasing a unicorn. Yet, Converse's online store, operated by Orbico, has cracked the code with a staggering 3,663% ROI on their marketing automation implementation. Through their partnership with SALESmanago's Customer Engagement Platform, they've transf...

How Audiosales Orchestrated 148% Sales Growth with Marketing Automation
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February 11, 2025

How Audiosales Orchestrated 148% Sales Growth with Marketing Automation

Audiosales achieved 105% ROI in less than a year, with total sales increasing by 148%. Through strategic automation and segmentation, they successfully transitioned from basic email marketing to a sophisticated, data-driven approach.

Skin-Deep Personalization: Bioderma's Formula for Digital Marketing Success
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January 29, 2025

Skin-Deep Personalization: Bioderma's Formula for Digital Marketing Success

In the competitive world of dermocosmetics, Bioderma, a French brand under the NAOS company, has achieved remarkable results through their BIOsfera loyalty programme. Combining the scientific precision of their products with an equally precise approach to customer relationships, the brand recorded a 470% increase in open rates and nearly 800% higher click-through rat...

Climbing to New Heights: 8a.pl's Digital Transformation Success
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January 29, 2025

Climbing to New Heights: 8a.pl's Digital Transformation Success

In the competitive world of outdoor retail, creating meaningful connections with customers can be as challenging as scaling a difficult mountain face. Yet 8a.pl, Poland's leading outdoor clothing and equipment retailer, has mastered this climb through intelligent marketing automation.The results speak volumes: an extraordinary 179x return on inves...

How Tognana Expands Its Reach in Home Goods
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January 23, 2025

How Tognana Expands Its Reach in Home Goods

Tognana Porcellane, an Italian porcelain manufacturer with roots dating back to 1775, has achieved remarkable digital marketing success through its implementation of SALESmanago's comprehensive customer engagement platform. With a stunning 350% better click-through rate on automated workflow emails compared to standard campaigns and an impressive 159% higher ope...

Luxury in Every Detail: Savicki Case Study
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January 23, 2025

Luxury in Every Detail: Savicki Case Study

SAVICKI, the eCommerce leader in the Wedding & Engagement jewellery segment in Poland, has achieved an extraordinary 11,754% ROI from implementing marketing automation through SALESmanago - a result that demonstrates the remarkable potential of personalised digital marketing in the sensitive jewellery industry. With over 45 years of family tradition behind them, ...

Pigment’s Approach to Boosting Sales in the Beauty Industry
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January 21, 2025

Pigment’s Approach to Boosting Sales in the Beauty Industry

Imagine a niche cosmetics retailer achieving a sevenfold return on investment through intelligent marketing automation. Drogeria Pigment, a Polish company specialising in natural, organic and Korean cosmetics, has transformed their customer engagement strategy with remarkable results. Their automated loyalty programme emails outperform standard mass mailings with 400...

Sustainable Style Revolution: How Greenpoint Wove Environmental Consciousness Into Fashion Marketing
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January 16, 2025

Sustainable Style Revolution: How Greenpoint Wove Environmental Consciousness Into Fashion Marketing

In the fast-changing world of fashion retail, creating personalized experiences that resonate with individual style preferences is the new frontier of customer engagement. Greenpoint, one of Poland's leading fashion networks with over 165 stores nationwide, has masterfully embraced this approach—blending elegance, femininity, style, and comfort not just in their...

Victoria’s Secret’s Strategy for Redefining Online Customer Experiences
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January 15, 2025

Victoria’s Secret’s Strategy for Redefining Online Customer Experiences

Victoria's Secret, the world-renowned lingerie and beauty retailer, has achieved what many companies can only dream of - an astonishing 5700% ROI from their marketing automation implementation. Even more impressively, activities supported by the SALESmanago platform account for a remarkable 31% of all transactions in their online store. Through effec...