Spotlight

Shine the light on your hidden visitors.
Identify, segment, and precisely target Anonymous Contacts
with personalized website campaigns turning them into loyal customers.

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An average of 85% of the visitors are hidden shoppers who conceal their identity.
Understand them and tailor personalized campaigns for Anonymous Visitors with Spotlight

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Spotlight is an advanced tool that changes how you interact with your Anonymous Contacts. It allows you to understand them and tap into the previously unreachable, majority of your online visitors.

  • Understand your hidden visitors by gaining comprehensive insights and data that is securely stored in the SALESmanago database.
  • Analyze their website activity and segment Anonymous Contacts for accurate targeting.
  • Tailor your website communications, send web push notifications, and create accurate recommendations based on their previous interactions to optimize engagement and increase sales.

Significantly expand your database and gain loyal customers

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Segmentation

Build Anonymous Contact segments powered by behavioral data

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Analytics

Gain insights into Anonymous Contact Activity

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Website Communications

Send personalized communication to increase engagement and conversions

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Recommendations

Present your hidden visitors with accurate recommendations

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Personalization

Utilize event data to tailor engagement with Deep Behavioral Personalization

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Customization

Leverage Custom Scripts for limitless solutions beyond the standard no-code capabilities

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Key Benefits:

Targeted Anonymous Contact Segmentation:

  • Segment Anonymous Contacts based on their website visits for more tailored communication.

Insights into Anonymous Contact Activity:

  • Gain access to valuable analytics on website traffic and activity information for Anonymous Contacts.

Deep Behavioral Personalization:

  • Utilize custom events, such as interactions with category pages, banners, and promotions, to gather website engagement signals and personalize communication for Anonymous Contacts.

Secure Anonymous Contact Data Storage:

  • Gain full control of the collected Anonymous Contact data, securely stored over time, allowing you to track and adapt their journey across multiple sessions.

Optimal Communication Timing:

  • Adjust communication timing based on visitor activity to maximize engagement and conversion opportunities.

Custom Solutions:

  • For advanced technical requirements of your business, leverage SALESmanago’s Custom Scripts to create limitless tailored solutions beyond the standard no-code capabilities.
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LEARN

Access valuable insights into the behavior of anonymous visitors. Safely keep their data in SALESmanago, tracking and adjusting their journey through multiple sessions. Uncover hidden patterns and preferences by analyzing website traffic and activity information, laying the foundation for tailored engagement.

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UNDERSTAND

Gain a comprehensive view of all website traffic and activity. Understand anonymous contacts by accessing valuable analytics and use them to make adjustments and tailor the website experience for your hidden visitors.

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SEGMENT

Precisely target anonymous contacts with Segmentation. Group anonymous contacts based on their website visits, interests, and behaviors ensuring that your messages resonate with the right audience at the right time, providing effective communication.

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ENGAGE

Deliver personalized shopping experiences effortlessly. Adjust your web push communication to the best display time based on visitor activity. Utilize Deep Behavioral Personalization to gather website engagement signals and deliver dynamic product recommendations tailored to the unique preferences of anonymous contacts.

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CONVERT

Convert anonymous visitors into loyal customers. Creating tailored experiences for anonymous visitors allows you to seamlessly guide them through the conversion journey. Instantly share information on anonymous contact segments and website visits using API Methods, further enhancing your ability to engage and convert.

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LEARN

Access valuable insights into the behavior of anonymous visitors. Safely keep their data in SALESmanago, tracking and adjusting their journey through multiple sessions. Uncover hidden patterns and preferences by analyzing website traffic and activity information, laying the foundation for tailored engagement.

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UNDERSTAND

Gain a comprehensive view of all website traffic and activity. Understand anonymous contacts by accessing valuable analytics and use them to make adjustments and tailor the website experience for your hidden visitors.

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SEGMENT

Precisely target anonymous contacts with Segmentation. Group anonymous contacts based on their website visits, interests, and behaviors ensuring that your messages resonate with the right audience at the right time, providing effective communication.

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ENGAGE

Deliver personalized shopping experiences effortlessly. Adjust your web push communication to the best display time based on visitor activity. Utilize Deep Behavioral Personalization to gather website engagement signals and deliver dynamic product recommendations tailored to the unique preferences of anonymous contacts.

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CONVERT

Convert anonymous visitors into loyal customers. Creating tailored experiences for anonymous visitors allows you to seamlessly guide them through the conversion journey. Instantly share information on anonymous contact segments and website visits using API Methods, further enhancing your ability to engage and convert.

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Get ready to illuminate your business with Spotlight! Our new feature is highly anticipated and packed with exciting capabilities! While initially available with limited access, if you're eager to explore what Spotlight can do, simply reach out to our support team. We're here to assist you every step of the way!

We value your feedback, which is why we invite you to have a tangible impact and actively contribute to the future development of Spotlight. Become a vital part of the Innovation Collective - share your ideas and requirements about this and any other feature and help us grow it together!

Beat Your Customer Experience Playbooks