Company

Evolved To Help
You Grow Faster

For 12+ years, SALESmanago has led the industry with the most innovative and intuitive AI‑powered Customer Engagement Platform available for mid‑market eCommerce companies to scale their growth.

We help marketing teams use data to better acquire, convert, and engage their customers with a deep personalisation mastery and orchestrated journeys.

A Guide for Your Growth

Introducing the industry's first SALESmanago Growth Framework. Designed to map your growth strategy and boost revenue efficiently by leveraging data, personalisation, and engagement tools for a tailored solution.

Single Store - Single
Language
Email
No Personalisation
Limited

Single Store - Multiple Languages
Email & SMS
Basic
Accelerating Growth

Multiple Stores - Multiple Languages or Geos
Orchestrated & 2+
Advanced & Dynamic
Increasing Customer Base with Rich Data

Multiple Stores - Multiple Languages or Geos
Orchestrated & 3+
1:1 at Scale
Large Customer Base with Rich Real-time Data

SALESmanago’s Growth Framework offers a clear path to achieving your eCommerce goals of acquisition, conversion, and engagement, while delivering personalised experiences to customers and ensuring sustainable growth.

250+

Dedicated Employees

2,000+

Customers in 50 countries

100+

Implementation Partners

99%

CSAT - Customer Satisfaction Score

350

Services & microservices

Our Leadership

Brian Plackis Cheng

CEO

As an entrepreneur and CEO in the USA, UK, Germany and now Poland with SALESmanago, Brian has over 20 years of experience in scaling B2B and B2C tech compan...

Gabriel Jarowski

VP of Customer Success

With over 15 years of experience in scaling tech companies and building go-to-market strategies, Gabriel is an expert in post-sales operations. For 13 years...

Jody Clark

CRO

Jody is a professional with over 15 years of leadership experience in Go to Market strategies, specializing in driving growth for Martech companies. His imp...

Kate Franklin

Sales Director

Kate is a professional with over 15 years experience in high-growth commercial organisations, specialising in Martech. She has scaled and lead global go-to-...

Katrin Lewandowski

Senior Marketing Director

Meet Katrin, our Senior Director of Marketing, who brings 25+ years of experience in marketing, content management and communications to the team. She will ...

Klaudia Penkalla

Chief of Staff

Klaudia joined Salesmanago in 2018, progressing through all levels of the Customer Success department. This experience provided her with a deep understandin...

Marek Broda

CDAO

Graduated in International Relations at Cracow University of Economics. He started his adventure with Benhauer in 2012 as a salesman. Then he moved to the m...

Marek Gruszecki

CFO

Marek Gruszecki, as SALESmanago CFO, brings over 20 years of experience in financial management and scaling international companies in the Media & Technolog...

Pierre Bizeul

VP of Product Strategy

Pierre is a Product Management leader with experience working with scale-ups and enterprise businesses across Saas, Commerce and Travel-tech to name a few. ...

Piotr Uryga

CTO

Started his career in SALESmanago in 2012 as a Java Developer. Has strong technical background, formerly as a Database Developer. His area of expertise is b...

Our Mission & Vision

eCommerce is
the future of shopping

and with our highly personalised tools we can make online shopping grow even faster. At the core of our mission lies the belief that every shopping experience should be deeply personal. We are driven by the desire to connect brands with shoppers in a meaningful way to make every interaction tailored and highly relevant to the individual, leading the way to a memorable purchase journey driving brand loyalty. As our client brands grow, we grow.

SALESmanago is the trusted advisor and go-to solution for mid-market brands

and commerce businesses that want to generate growth by delivering highly personalised shopping experiences. Every shopping journey is fueled by customer data and smartly orchestrated with conversion levers optimised by AI-powered automation. Customer data and insights are at the core of all marketing strategies and all messages are tailored across each relevant touchpoint of the path to purchase.

Commerce is fickle, it stagnates and booms. Customer journeys are non‑linear.
And these are the things we know for sure. Without actionable customer data and personalised journeys, eCommerce companies are losing customers and prospects, eroding their brand, and sacrificing their competitive edge.