Loyalty Program

Create strategies to engage your customers, increase retention, improve their experience and sell more.

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With the advanced configurations of points and tiers, it is possible to create a customized Loyalty Program that will help your business achieve its goals
Create your own gamification and reward programs by using advanced automation processes based on non-standard customer activity on the website
Precisely analyze the data provided by Loyalty Program participants and measure the revenue generated by loyal customers

319%

Average order volume can increase by as much as 319%

35%

Frequency of visits by regular customers can increase by 35%

12-18%

Customers in loyalty programs spend 12-18% more on eCommerce each year

5 to 25 times

Acquiring a new customer costs 5 to 25 times more than keeping a current one

43%

of customers spend more money on brands they’re loyal to

Develop

in 5 minutes any type of Loyalty Program using our unique and user-friendly wizard

Set up

various membership tiers to better organize your campaigns, no coding or IT support required

Increase

customer engagement and marketing campaign revenues to fully achieve your sales goals

Engage

and increase retention and LTV of your customers with highly customizable Loyalty Programs integrated with all CDP data

Create

your own gamification and reward programs to effectively support your customer’s buying cycle

Go

beyond transactions in creating your Loyalty Program and use data about customer behavior

Use

data from your Loyalty Program in advanced omnichannel workflows and automation rules

Create

a unique customer experience, convert your customers from occasional to loyal and decrease the likehood of churn

Analyze

the effectiveness of your Loyalty Program by measuring how your customers are progressing across different program tiers

On the customers’ contact cards it is possible to find all information about their progress in the selected Loyalty Program and to freely manage points - for example, award them with bonus points
It is possible to view and track changes in the number of points...
...and changes of tiers. Thanks to this, you can see if a selected customer is active in the following Loyalty Program
  • Capabilities
    SALESmanago
    Competition
  • Create all types of loyalty programs (points, cashback, hybrid, etc.)
  • Allow customers to earn points based on transactions
  • Award points based on behavioral data
  • Award points for special occasions
  • Award points via API
  • Grant benefits and points through automation processes
  • Build multi-tier programs
  • Configure extensive options for points and tiers
  • Subscribe to a program via a form
  • Create dedicated campaigns for contacts included in the program
  • Review detailed analytics for each program
  • Find a detailed analysis of contact activity on the contact cards
Maximize eCommerce revenue growth… the lean way
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